Steven Garcia



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Is It Time To Service Your Vehicle's Air Conditioning System? Get It Done For Free!

Posted on May 10, 2011 at 2:01 PM Comments comments (1)


It's our way of thanking our customers for their support of our service business. Our technicians and our service managers have decided that this May beginning on the 18th through Tuesday May 31st, if you need your air conditioning serviced we will do it for you, at no charge. In addition they have agreed to provide the following related services along with a 100 point inspection of your vehicle at no charge.

Inspect and test the entire air conditioning system.

Check for any leaks by using a special dye that goes into the system.

Evacuate and recharge the freon to remove any moisture.

Top off the freon in the system.

Top off all fluids in your vehicle.

Complete a 100 point safety and performance inspection of your vehicle

If you have been wondering if your vehicle is ready for this summer, now is the time to act. Don't find yourself burning up in traffic. We expect a huge response to this free offer, so make your reservation as soon as possible. You can click the service appointment button located in the header of this email, and we will contact you to confirm an appointment.

To take advantage of this offer you do not have to purchase any additional services. No additional work will be done to your vehicle without your written authorization. This offer is not limited to Nissan or Hyundai, so if you also own something other than a Nissan or Hyundai, make a reservation and in most cases we will be able to take care of it.

You might be wondering, "What's the Catch?". There is no catch! It's how we say thank-you to the people who have supported us and our families, so make your reservation today.

(Only for customers that have purchased their car from us.)

Hyundai guarantees vehicle trade-in value

Posted on April 29, 2011 at 10:37 AM Comments comments (0)

Maintenance must be done at dealerships

Ryan Beene

Automotive News -- April 25, 2011 - 12:01 am ET

Read more:

NEW YORK -- Hyundai is attacking the nagging consumer perception that its vehicles depreciate faster than the competition's.

In another innovative marketing program, Hyundai agrees to pay fixed sums for Hyundai trade-ins in the third or fourth years of ownership when the owner buys a new Hyundai.

The program guarantees the trade-in value of new vehicles bought from Hyundai dealerships starting May 1. Values are based on residuals set by Automotive Lease Guide.

"Now, people erroneously think that -- and our competitors sell them on the fact that -- our cars depreciate more than their cars," said Dave Zuchowski, Hyundai's U.S. sales boss. "This isn't true, but the customer doesn't realize that."

The risk to Hyundai is modest because the program will boost new-car sales at trade-in time and increase service revenue at Hyundai dealerships.

In its 2011 Residual Value Awards, ALG ranked Hyundai seventh among volume brands, after Subaru, Honda, Mazda, Volkswagen, Nissan and Toyota.

Eric Ibara, director of residual value consulting at Kelley Blue Book, predicts the resale values of Hyundai's vehicles will do well. His data show Hyundai's residuals have climbed sharply just this year -- an improvement consumers may not have noticed yet.

In its May-June guide, Kelley raised its residual projections for the brand to 43.6 percent of sticker price after 36 months, a 4.4 percentage point increase over its year-earlier prediction.

Much of the increase is due to improvements in the redesigned Elantra and the redesigned Sonata. Kelley set its 36-month residual value projection for the Elantra at 49.3 percent, an increase of 13.7 percentage points over last year. The Sonata's average is set at 45.0 percent, a rise of 9.3 percentage points.

Ibara doesn't know the guaranteed values of the vehicles in Hyundai's program, but points out that the program sounds similar to leasing, which also relies on guaranteed values.

Referring to leases, Ibara says, "Manufacturers will sometimes enhance a residual -- in other words, go with a higher value than they think it's going to be worth -- and that can be a marketing tool."

The buyback guarantee requires that scheduled maintenance be performed at Hyundai dealerships, and that could help with an issue nagging the brand: absorption, the percentage of a dealership's overhead covered by gross profit from service and parts.

Zuchowski said Hyundai's average absorption rate is about 50 percent. Stores selling Honda, Toyota and Ford vehicles often have absorption rates above 80 percent.

Requiring that recommended maintenance be done at Hyundai dealerships will increase service traffic, and Zuchowski said his "conservative" goal is for the average absorption rate to top 60 percent in two years.

Hyundai's program is similar to one Subaru of America has offered on every vehicle since November 2009.

Subaru's Guaranteed Trade-in Program guarantees the minimum trade-in amount Subaru owners will receive when buying a new Subaru.

The program is good for vehicles up to six years from the start of the original warranty, beginning with 2004-model vehicles, if they meet mileage and condition criteria.

Arlena Sawyers and Diana T. Kurylko contributed to this report

You can reach Ryan Beene at

Read more:


The Future of the Connected Car

Posted on April 27, 2011 at 9:11 PM Comments comments (0)


February 26, 2011 by Amy-Mae Elliott

Most of us who watched Knight Rider as a kid expected that by 2011 we would be driving sleek, self-aware cars like KITT — cars that would take us seamlessly from A to B while cracking witty one-liners.

Though that future has not yet come to pass, things are starting to get exciting in the in-car technology space. Connected cars are hitting the consumer market in a price bracket that makes them a realistic option for many. One prediction sees “near saturation” in the U.S. market in as little as four years’ time.

“In terms of connected cars, we see the growth to be significant,” says Mark C. Boyadjis, a senior automotive analyst for IHS iSuppli. “Our forecasts for OEM Monitored, Telematics-enabled vehicles in 2010 sit at 4.5 million sales, with a heavy part of that coming from the U.S. and Western Europe, whereas this industry grows to 22.7 million by 2015.

“In 2015, however, there will be a much larger portion coming from China, Brazil, and Russia, as well as near saturation in developed markets like the U.S., Western Europe, and Japan.”

So what can we expect from these connected cars? We’ve spoken to a major motoring manufacturer, a futurist, an automotive analyst and other industry experts to find out.

Nissan Leaf NISMO RC Makes Racing Green

Posted on April 25, 2011 at 9:28 PM Comments comments (0)

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Yokohama - April 21- (NMC) Nissan's zero emission technology is heading from the streets to the motorsports grid with debut of the Nissan Leaf NISMO RC at the 2011 New York International Auto Show Wednesday.

Utilizing a full carbon fiber bodywork and powertrain with a lithium-ion battery similar to the street-ready Nissan Leaf, the racing EV is leading an upshift towards greener road sports, while becoming a rolling laboratory for accelerated zero-emission development.

The two-door NISMO RC was engineered by the design team behind the Super GT and FIA GT1 race teams, while its three-piece frame rides lower and 40 percent lighter than its EV sedan namesake at 2,068 lbs, or 938 kg.

The battery pack, electric motor and inverter are connected to the Leaf NISMO's rear wheels instead of the sedan's front-wheel drive, while utilizing a double-wishbone suspension sitting on 18-inch 6-spoke wheels and Bridgestone racing tires

The lithium-ion battery is comprised of 48 compact modules and a high-response 80kw AC synchronous motor that generates 107 horsepower and 207 ft lbs of torque.

The racing EV can be charged up to 80 percent of capacity in 30 minutes using the quick charging port inside its rear cowl, while on the track it accelerates from 0 to 62 mph in 6.85 seconds and a top speed of 93 miles per hour, and the Leaf NISMO is projected to have a 20-minute racing time.

Who are you hiring?

Posted on April 25, 2011 at 11:10 AM Comments comments (0)

The most important thing that you need to look at is ATTITUDE. This more than likely won’t show up during the interview, it will take a couple of weeks. You need to ask yourself is the attitude that my employees have, the attitude that I want my company to portray?

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Are you hiring people who share the same goal that you have or are you hiring just to fill a spot? The people who you are hiring should have the same common goal that you have. You should not be hiring people who are just looking to make a little money and move on. Think about it, if you weren’t planning on making a career out of your job would you be putting in 100%?

The people who aren’t ready for a career are also normally the people in a work place who try to bring everyone else down. These people are a virus and they are spreading their disease to your other employees. Get them out before it’s to late.

Real Time data!

Posted on April 25, 2011 at 10:56 AM Comments comments (0)

One of the other things that needs to be looked at is real-time data. If a salesperson takes a phone up the customer’s information need to be put in the system then, not later!

Here is what happens… The salesperson takes an incoming phone call and gets all the information written down on a piece of paper. If the customer says “they are on the way” the salesperson then will start looking for the keys for the vehicle; and making sure that they know where the vehicle is located. What’s wrong with this?

The salesperson is going to forget to put the customer’s information in the CRM system. When the customer comes on the lot the manager doesn’t know that it was a phone up so it gets put in as a showroom up. Eventually what is going to happen is the only customers who get put in the CRM system are customers who you don’t get an appointment with.

This could be a part of why your phone up closing ratio is low! Here is what should happen… The salesperson gets a phone up > the information is then given to a manager to either verify the appointment or to try to create one > manager is also going to make sure that the information is in the CRM system and that it is accurate.

Does any of this sound familiar?

Off topic: Autotrader buying program

Posted on April 23, 2011 at 6:01 PM Comments comments (0)

On Saturday I stumbled into the Autotrader buying site. I filled in the information on my car because I just so happen to want to sell my car. If you don’t know how the site works you put in all the information for your vehicle on the site and it gives you a guaranteed price for your car as long as it is described correctly.

I was pretty impressed by the offer considering what Carmax had offered me. Once you get the offer they then direct you to one of their locations near you (a car dealership). I was expecting the dealer to honor the price but try to sell me something that they had on the lot. What happened was the exact opposite (LOL). They didn’t try to sell me something, but the didn’t offer the trade in off either.

I was told that the reason it was lower was because of the miles and because I have black rims? When you do the online appraisal it asks for the miles so I don’t see how that changed anything now that I was there? As for the black rims, I don’t know what to say to that.

In the end it was just another creative way to get a customer on the lot. Don’t get me wrong, they were still higher than Carmax but not by much. I wonder is it the consumer that has forced dealers to come up with new ideas; or is it all the advertising that we are constantly bombarding the customers with?


Posted on November 24, 2010 at 11:13 AM Comments comments (0)

It's that time again, the biggest retail sales weekend of the year and at World Car Nissan-Hyundai we are ready with huge discounts on every new Nissan, every new Hyundai and every Pre-Owned Vehicle in stock including those with our exclusive Lifetime Power Train Limited Warranty with Roadside Assistance good in all 50 states.


Nissan has announced additional rebates of $500 on almost every model they sell, Maxima gets $1000. These rebates are valid only this Friday November 26 through Tuesday November 30. That means new Nissans have rebates as high as $6000.

Hyundai has combined rebates and low interest rates on some models so that you could get a $1500 rebate plus 0% apr up to 60 months with approved credit if you finance through HMFC.


With these great factory incentives coupled with the huge discounts we are providing if you are even close to upgrading your vehicle, now is the time to get with it. You might be able to upgrade your current vehicle for the same monthly payment your are currently making.


Come early to take advantage of our best selection, it starts this Friday at 8:00 am. If you like you can click on the tabs above to look at our current inventory and pick out the perfect car before you even get here.


We are committed to doing every thing we can to make this the best shopping experience your have ever had.

Is it Time to Replace your Shocks or Struts?

Posted on October 12, 2010 at 5:48 PM Comments comments (0)


Automotive experts suggest replacing shocks and struts after 50,000 miles to restore performance. Even shocks that are 50% worn can increase stopping distance by as much as 23%


Beginning Monday October 18 through Saturday October 30 is the time to replace your worn shocks or struts. During this 10 day period if you replace your front shocks or struts we will replace the back ones for FREE. This offer includes parts and labor, and provides an average savings of $500! Plus your new shocks and struts will carry a Lifetime Warranty from the manufacture.


How can you tell if your shocks are worn? Evaluate your vehicle using the following chart, or bring your vehicle in and we will be happy to evaluate the condition of your shocks and struts at no charge.


If you decide you would like an inspection or replacement just click on the "Service Appointment" button above and we'll get started for you.

What Worn Shocks Do



Simply Put: More Wear = Less Vehicle Control

There are two major disadvantages that begin to occur as your shocks (or struts) wear. First, as the shock’s ability to resist wheel & body movement diminishes, it becomes more difficult to control your vehicle. That becomes evident as quick-stopping distances increase and the driver has to compensate for conditions like body roll and nose-diving. The second is increased wear of every other related vehicle component. Since more suspension movement is allowed as the shocks wear, every attached part is subject to additional impacts and wear to those components occurs more quickly. The suspension springs, support arms, bushings, joints and wheel alignment all suffer. That translates to a shorter vehicle life, less vehicle satisfaction and additional repair expenses.


Why less control?

Worn shocks allow more dramatic up & down tire movement. As the tire bounces up, the available tread contact on the pavement decreases. If the tire isn’t gripping the road well, you have traction loss. Cornering, accelerating and stopping can become a problem. Additionally, when you add wet or slippery conditions… well you can imagine the trouble the driver can have.


Why more wear?

It’s a little bit like the old song: “The knee bone is connected to the thigh bone; the thigh bone is connected to…” The extra impact and movement at each attached part causes accelerated deterioration or wear. One worn part causes another… and another… and so on.


What conditions?

The best way to talk about ride control conditions is to show you some examples. Actually all vehicles experience these movements or conditions to some degree. However as more wear occurs, each one finally becomes a control or safety concern. KYB developed a rating system that can be used to discuss various stages of wear.

Conditions Rating Scale


Use this simple guide to compare current conditions to like-new condition or the improvement that new shocks/struts would provide.


How does your vehicle score?

9 Ride Control Conditions:

1. Braking Distance

Panic Stopping: What if the tires can’t grip well? As shocks/struts wear and the tire to road contact becomes less effective, the vehicle can’t stop as well.

Test source RAC (Royal Automotive Club) Test No.996


2. Nose Dive

When you apply the brakes, the tires begin stopping but the vehicle body inertia tries to keep going forward. The result thrusts the front end downward and the back end upward. This imbalance puts stress on the front brakes and reduces the rear brake’s efficiency. The effect then makes controlling and steering the vehicle more difficult.


3. Body Roll

During cornering the vehicle body weight tries to lift & roll toward the outside of the turn. Controlling the weight shift or slowing the vehicle speed are the only ways to reduce the effect.


4. Ride Harshness

Small bumps and tire movements are transmitted throughout the vehicle. The ride can feel rough, harsh and noisy. This abrupt action affects both driver comfort and tire performance. The result is traction loss and usually along with that, less vehicle satisfaction.


5. Acceleration Squat

During initial acceleration, like when leaving a stop, the front end rises and the back end lowers. Front end rise is controlled by the rebound damping in the shock. On a front wheel drive vehicle this results in traction loss and reduces steering control.


6. Traction Loss

This can occur during braking, accelerating or cornering. When the tires can’t grip the road, for any reason at all, the result is loss of control: When the tires are bouncing or the vehicle body inertia is lifting or pushing the tires; when the tire tread is worn; when the tires are improperly inflated; or when the shocks and struts aren’t controlling tire and body movements.


7. Bottom-out

Reacting to a bump is normal. But when the tire is allowed to over-react and move upward too aggressively, the travel must be stopped by a cushion or bumper stop. This is an indication that either the vehicle is being operated beyond its normal ability, such as being over-loaded or being driven too harshly. Or it could mean that the shocks are worn and can no longer resist wheel movement adequately.


8. Swerve

Excessive left to right or sideways movements from; wind gusts, road conditions and steering movements. The shock or strut on one side is controlling a compression (or downward) movement while the opposite side is controlling a rebound (upward) movement. Steering corrections are required and can become difficult as the condition worsens.


9. Tire Cupping

When the tire is allowed to move up & down excessively, a rhythmic movement develops and an evenly-spaced wear pattern begins. Unlike tire balance conditions, the wear pattern frequency is greater from shorter tire movements that are not being dampened by worn shocks or struts. As the condition worsens, tire noise occurs along with traction loss and of course… tire damage.

Is It Time To Replace Your Brakes? Get It Done For Free!

Posted on September 14, 2010 at 12:45 PM Comments comments (0)

It's our way of thanking our customers for their support of our service business. Our technicians and our service managers have decided that this Monday September 20th through Thursday September 30th, if you need front brakes they will install them for FREE! This service not only pays for the parts but also pays for the labor to install them. In addition they have agreed to provide the following related services along with a 100 point inspection of your vehicle at no charge.


  • Road test for proper breaking performance.
  • Comprehensive inspection of entire brakes and ABS system.
  • Measure rotors / pads for run out and thickness.
  • Lube and clean slide pins and brake points.
  • Replace Brake friction material.
  • Recalibrate or adjust the ABS system if needed.
  • Replace any cotter pins as necessary.
  • Clean any brake residue from the system.
  • Adjust the emergency brake as needed.
  • Run diagnostics for any advance ABS systems.
  • Inspect the brake lights for proper working conditions.
  • Inspect the brake lines and hoses for any defects.
  • Adjust the wheel bearings if applicable.
  • Inspect struts and shocks for proper rebound and noise dive.
  • Torque all wheels to proper specification.
  • Inspect all studs and lugs for imperfections or looseness


If you have been waiting to have your brakes repaired or replaced, now is the time to act. We expect a huge response to this free offer, so make your reservation as soon as possible. You can click the schedule service button located to the right of this blog, and we will contact you to confirm an appointment.


To take advantage of this offer you do not have to purchase any additional services. No additional work will be done to your vehicle without your written authorization. This offer is for front brakes only. This offer is not limited to Nissan or Hyundai, so if you also own something other than a Nissan or Hyundai, or if you have a family member that needs to have their brakes replaced, make a reservation and in most cases we will be able to take care of it.


You might be wondering, "What's the Catch?". There is no catch! It's how we say thank-you to people who support us and our families, so make your reservation today.


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